Safe Play First

Responsible Gaming at jilipt

Gaming should be one of life's pleasures — not a source of stress or financial strain. At jilipt, we take our duty of care seriously. This page outlines the tools, policies, and resources we provide to every player across the Philippines to help keep gaming fun, safe, and in control.

21+ Strictly enforced in compliance with PAGCOR regulations. No exceptions.

Gambling Involves Real Financial Risk

Online casino games, sports betting, bingo, and slots all carry a risk of financial loss. The house always has an edge, and there is no strategy that guarantees a win. Never gamble with money you cannot afford to lose — and never chase losses. If gambling is no longer fun, or if it is affecting your finances, relationships, or mental health, please use the tools on this page or contact our support team immediately at [email protected].

Tools & Protections We Provide

Every jilipt account comes with a full suite of responsible gaming controls — available instantly from your account settings, no questions asked.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your jilipt account. Once the limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.

Session Time Limits

Choose how long you want each gaming session to last — from 30 minutes up to several hours. When your limit is reached, jilipt will display a clear notification and log you out automatically. Keeping sessions short helps you stay aware of time and spending.

Reality Checks

Enable on-screen pop-up reminders at regular intervals that show you how long you have been playing and how much you have wagered in the current session. A quick reality check can make a big difference in keeping your gaming behaviour grounded and intentional.

Self-Exclusion

If you feel you need a complete break from gaming, jilipt's self-exclusion tool lets you block your account for a period of 1 month, 3 months, 6 months, 1 year, or permanently. During a self-exclusion period, you will not be able to log in, deposit, or receive any marketing communications from jilipt.

Account Cooling-Off

Not ready for full self-exclusion but need a short breather? A cooling-off period temporarily suspends your account for 24 hours, 48 hours, or up to 7 days. This is ideal if you notice you have been playing more than usual and want to pause without a long-term commitment.

24/7 Support in Filipino

Our responsible gaming support team is available around the clock, every day of the year. Whether you need help setting limits, activating self-exclusion, or simply want someone to talk to, reach us at [email protected]. We support both English and Tagalog.

Is Gambling Still Fun for You?

Problem gambling can develop gradually and is not always easy to recognise — especially when you are in the middle of it. The signs below are commonly associated with gambling-related harm. If any of them sound familiar, please take action. Reaching out early makes a significant difference.

You do not have to be in crisis to ask for help. jilipt's responsible gaming team is here for any player who has questions or concerns — no judgment, just support.

Spending more money on gambling than you originally intended or can afford
Chasing losses — continuing to play in an attempt to win back money you have lost
Losing track of time while playing; sessions lasting much longer than planned
Neglecting family, friends, work, or school responsibilities because of gaming
Feeling anxious, irritable, or restless when you are unable to gamble
Hiding your gambling activity or the amount you spend from loved ones
Borrowing money, selling belongings, or using bill money to fund gambling
Feeling unable to stop or cut down on gambling, despite wanting to

Quick Gambling Check-In

Take a moment to reflect honestly on the following questions. This is not a diagnostic tool — it is a simple check-in to help you stay aware of your own habits.

1 Have you ever spent more money gambling than you planned to in a single session?
2 Have you gambled to escape from stress, boredom, loneliness, or personal problems?
3 After losing, have you felt a strong urge to return immediately to win the money back?
4 Have you ever lied to family members or friends about how much time or money you spend gambling?
5 Have you noticed that you need to bet larger amounts to feel the same level of excitement?
6 Has gambling ever caused conflict with a partner, family member, or close friend?
7 Have you ever considered gambling as a way to solve financial problems or earn extra income?
If you answered "yes" to two or more questions: It may be worth speaking with someone. Please contact our responsible gaming team at [email protected], activate a cooling-off period or self-exclusion through your account settings, or reach out to a professional counsellor. You can also contact the PAGCOR responsible gaming hotline for guidance. There is no shame in asking for help — it is the responsible thing to do.

How to Activate Your Safety Controls

Setting up responsible gaming controls on your jilipt account takes less than two minutes. Here is how:

STEP 01
Log In to jilipt

Visit the jilipt Login page and sign in to your existing account using your registered email and password.

STEP 02
Open Account Settings

Click your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu.

STEP 03
Choose Your Controls

Select deposit limits, session time limits, reality check frequency, cooling-off period, or self-exclusion — whichever suits your needs.

STEP 04
Confirm & Apply

Review your selections and confirm. Protective limits take effect immediately. You will receive an email confirmation at your registered address.

The 21+ Age Requirement

jilipt enforces a strict minimum age of 21 years for all registered players, in full compliance with PAGCOR regulations governing online gaming in the Philippines. This is not a soft guideline — it is a firm requirement backed by identity verification checks.

During the registration and KYC process, all players must submit a valid government-issued ID (such as a Philippine passport, UMID, SSS card, or driver's licence) to confirm their age and identity. Any account found to have been opened by a person under 21 will be immediately suspended, and all associated funds will be handled in accordance with our Terms & Conditions.

We strongly encourage parents and guardians to use parental control software to block access to online gambling platforms on shared devices. If you suspect a minor has accessed jilipt, please contact us immediately at [email protected].

PAGCOR & Regulatory Framework

The Philippine Amusement and Gaming Corporation (PAGCOR) is the government authority responsible for regulating all forms of gaming in the Philippines, including online casino platforms. PAGCOR's responsible gaming framework sets out minimum standards that licensed operators must meet to protect Filipino players.

jilipt operates in alignment with applicable Philippine gaming regulations and takes its compliance obligations seriously. Our responsible gaming programme is designed to meet and exceed the standards expected of a responsible operator serving the Filipino market.

For further information on player protections and gaming regulations in the Philippines, we encourage you to visit the official PAGCOR website or contact PAGCOR directly for guidance on your rights as a player.

Self-Exclusion in Detail

Self-exclusion is one of the most powerful tools available to players who feel that gambling is becoming a problem. When you activate self-exclusion on jilipt, the following will happen immediately:

  • Your account will be locked — you will not be able to log in or place any bets.
  • All scheduled or pending deposits will be cancelled.
  • You will be unsubscribed from all marketing emails, SMS messages, and push notifications.
  • Any active bonuses or promotions will be voided in accordance with our Terms & Conditions.
  • You will not be able to create a new jilipt account during the exclusion period.

At the end of your chosen exclusion period, reactivation is not automatic. You must contact our support team and complete a brief responsible gaming review before your account can be reinstated. This cool-down step is intentional — it gives you time to reflect and confirm that you are ready to return to gaming safely.

If you have selected permanent self-exclusion, your account cannot be reopened under any circumstances. This option is recommended for players who feel they cannot gamble safely at any point in the future.

Tips for Safer Gambling

Whether you are an occasional player or a regular, these practical habits can help keep your gaming experience positive:

  • Set a strict budget before you play — and stick to it no matter what.
  • Treat any money you deposit as an entertainment expense, not an investment.
  • Never gamble when you are tired, stressed, upset, or under the influence of alcohol.
  • Take regular breaks during sessions; step away from the screen and do something else.
  • Keep gambling a small part of your leisure time — not the main focus of it.
  • Talk openly with trusted friends or family about your gaming habits.
  • If you are not enjoying a session, stop immediately — no game is worth your peace of mind.

Enjoy jilipt — On Your Own Terms

Thousands of Filipino players across Manila, Cebu, Davao, and Quezon City enjoy jilipt every day — responsibly, within their means, and for the right reasons. When you are ready to play, we are here.

Explore jilipt Casino

21+ only. PAGCOR regulations apply. If gambling is affecting your life, please use our self-exclusion tools or contact [email protected].